wifi calling Samsung S3 mini

srerecich

    Hi! I am suddenly not able to get a signal in my house so I am trying to use wifi calling with my Samsung S3 mini. I can't seem to get that to work either! Has someone gotten there S3 mini to do wifi calling?

      All replies

      • theartiszan

        Re: wifi calling Samsung S3 mini

        That phone was not sold by t mobile so i do not think there is anyway to get it working on your device.

        1 of 1 people found this helpful
        • tmo_marissa

          Re: wifi calling Samsung S3 mini

          Hey there srerecich.  I'm sorry to say that since this device doesn't have software that's customized for T-Mobile, it won't be able to utilize Wi-Fi calling on our network.  It's a bummer, because that can definitely alleviate issues when you're having problems with in-building coverage.  We'd love to help sort out what's going on at home - how many bars do you have, and how many did you have previously?  Have you had a chance to reach out to our technical support team and file a service inquiry yet?  Are there any other folks with T-Mobile service in your home, and if so, are they also experiencing issues? 

           

          - Marissa