I got a prepaid $30 plan and used a refill card. Inspite of using the refill code my account shows $0 balance but the payment due is only next month. Can I use the plan this month ? Does it mean it's recharged ?

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  Re: I got a prepaid $30 plan and used a refill card. Inspite of using the refill code my account shows $0 balance but the payment due is only next month. Can I use the plan this month ? Does it mean it's recharged ?

  tmo_amanda Feb 8, 2017 10:01 AM (in response to pearskle)

  • Member Since: Oct 4, 2012

  Hi, pearskle!

   

  Good question! It sounds like your account is currently active and used the $30 refill toward the current month of service. When you look at your account through the My T-Mobile app or on www.my.t-mobile.com what date does it say the payment is due?
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  Re: I got a prepaid $30 plan and used a refill card. Inspite of using the refill code my account shows $0 balance but the payment due is only next month. Can I use the plan this month ? Does it mean it's recharged ?

  tmo_marissa Feb 14, 2017 8:47 AM (in response to pearskle)

  • Member Since: Sep 7, 2016

  Happy Tuesday!  I just wanted to drop in and make sure you'd had a chance to confirm that your refill was successful.  How is everything going?

   

  - Marissa