Cannot make outgoing calls from duplicate line on Galaxy S5

hola!

    I cannot make calls or send texts from the new duplicate line / sim -  Text error message says "unable to send message - Message blocking is active "  But Ive checked and its does not look active to me..

     

    concerning incoming calls -  the duplicate line does not ring but I do get a missed call notification in the digits app on the duplicate line

     

    Any suggestions?

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