Samsung S7 not receiving all text messages.

angie.scrivano

    For over 6 weeks now i haven't been receiving all of the texts people have sent to me.  There will be a discussion and I will only receive two of the five responses or some it'll be messaging me all day and I will only get the last message that was sent. It is very random, it's happening with all my contacts throughout the entire day. This is a causing a big problem with family and work because I have been missing out on important information. I have called tech support on multiple occasions and they have been no help. All they asked me to do was send a text message to myself and when I receive it they say " it looks like we have solved your problem. Is there anything else we can help you with today?"  My problem is not solved. It has been over 6 weeks and I'm about five minutes away from factory resetting my phone. Please help

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