Oh man! This sounds super annoying!! Intermittent issues can be really hard to troubleshoot as we are not able to see what is happening in real time. Do you notice it this happens more when you are in a certain area? If so, how is your signal strength in this specific area?
Hi angie.scrivano. We just wanted to check in on you here. Were you able to pinpoint an area where you're having this problem, or does it seem to be happening no matter where you're located? Did you ultimately bite the Master Reset bullet? Please let us know how everything's going and if you still need assistance.