Hi questions267! Is this the older thread you were referring to: how can i unlock my secure messages if i have forgot my password? Which HTC are you using - maybe the menu options are a little different. Let us know and we'll see what we can dig up for you!
Happy Monday! I just wanted to check in and see if those steps had been helpful or if you're still locked out. Please let us know if you were able to get back in or if you need any assistance! Thanks.