LG flip phone strange problem

phone-user

    Hello

     

    My LG B450 will not accept numbers from the keypad when I am connected during a phone call.

     

    I can make phone calls OK, but if I need to enter an extension number or enter any kind of information after that, the keystrokes are not recognized or they are garbled.

     

    Has anybody heard of this?  I even got a replacement phone from T-mobile but it has the same problem.

      All replies

      • tmo_chris

        Re: LG flip phone strange problem

        Hey there It sounds like there may be a problem with DTMF tones your phone is sending out. Can you please follow these steps on your phone and let me know if that fixes the problem?

        1. From the Home screen, press the Menu button.
        2. Scroll and select Settings.
        3. Scroll and select Call.
        4. Scroll and select Send DTMF Tones.
        5. Select On.