Dialer doesn't forward correctly to DIGITS App

tektronix

    I have a duplicate SIM in a Huawei Mate 9. When I try to make a call in the native dialer, there's a popup that prompts me to forward this to the DIGITS app. The DIGITS app launches but then dials a seemly random number and the call fails. When dialing using the DIGITS app, the call goes through fine. Is there something wrong in my configuration?

      All replies

      • tmo_evan

        Sorry that this is causing some confusion...

         

        Couple of things:

        1) There is no need to use the DIGITS app when you have a duplicate SIM in your device (so feel free to remove the application)

         

        2) Not sure why the Huawei is trying to route the call to the DIGITS app, since you definitely don't need to do that either.  Doing #1 should definitely eliminate #2 from happening.  Though if you're using the DIGITS app since you want to have access to yet different set of numbers, then there is likely a setting somewhere in the Huawei's settings to tell it that the native dialer is the main app and not to prompt for using a different app - however I"m not sure about that.


        Please let us know what you find out.

        Thanks for helping us improve DIGITS!