I told support an issue was resolved but it's not

agb

    On an iPhone (using the app), the icon is showing 32 unread messages. When I open the app, the number next to the bubble says 32. But, there are no unread messages anywhere to be seen, I need to go into settings, activate the line, then go into the app and manually mark each as deleted.

     

    Note that all of these messages have been read on my primary device (Galaxy S7 Edge using the multi-line settings

     

    Update: restarting the phone clears the indicators

      All replies

      • tmo_tim_b

        Re: I told support an issue was resolved but it's not

        Hello agb

         

        We definitely appreciate the feedback. This is one we have heard before and are working to address. Ideally everything will sync across in the end. Keep an eye out for updates to the app and let us know if you have any further feedback. We're excited to hear it, and we appreciate you participating in the beta.