In order to get all of the options, please make sure you are signing in on the Primary Account Holder's (PAH) number or the T-Mobile ID associated to that number. If you log in to any other number or ID on the account, your options will be limited. If you are not sure if it is the primary, you can go to the profile settings within T-Mobile.com. If you still aren't sure, please call into 1-844-889-5651 and the Beta group will be able to validate which one is set as the PAH or update it if needed.
Hope that helps!
it worked thank you very much!!
This thread was the product of our fantastic collaborators during DIGITS Beta! As many terms have changed and bugs have been exterminated since the Beta launched, the information here may no longer be accurate. If you still have a question, please search our active threads or ask a new question in the DIGITS space!