Personal Hotspot Issues

816-914-6742 Jan 17, 2017 10:22 PM

Member Since: Jan 3, 2017

I used to be able to (even last week) use my T-Mobile plan with my iPhone 6s to create a personal hotspot, which I tethered to a Samsung Galaxy Tablet. But for the last few days, the tablet will not connect to my personal hotspot. My phone's hotspot is listed as a wifi source in the Galaxy, but will not connect. I've tried resetting hotspot password on both devices, turing wifi and hotspot on and off on both devices, but no luck

Any help appreciated.

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Re: Personal Hotspot Issues

theartiszan Jan 3, 2017 7:40 AM (in response to 816-914-6742)

Member Since: Jul 15, 2011
Does the tablet see the hotspot?
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- Re: Personal Hotspot Issues
  
  816-914-6742 Jan 3, 2017 8:08 AM (in response to theartiszan)
  
  Member Since: Jan 3, 2017
  
  It does. When I try to connect via tablet the activity circle spins, but will not connect to my hotspot.
  
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- Re: Personal Hotspot Issues
  
  816-914-6742 Jan 3, 2017 11:06 AM (in response to theartiszan)
  
  Member Since: Jan 3, 2017
  
  I tried to reset the network settings on the tablet and tried again, was prompted for the tether password. It would not connect and now says "Failed to obtain IP address" underneath the hotspot connection title.
  
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Re: Personal Hotspot Issues

816-914-6742 Jan 3, 2017 11:13 AM (in response to 816-914-6742)

Member Since: Jan 3, 2017
Restarted both devices and now it works like it used to!
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- Re: Personal Hotspot Issues
  
  theartiszan Jan 3, 2017 8:08 PM (in response to 816-914-6742)
  
  Member Since: Jul 15, 2011
  
  I try to reboot my devices daily. Just because they are little computers and they work better that way.
  
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