Bug: Mobile App Showing Multiple Messages

hibby50

    I don't use the mobile app, and I don't allow it to run in the background, but when I opened it to check for the other bug I submitted, I noticed it showed multiple repeat texts both incoming and outgoing.  I called the guy I was texting and he said he didn't receive any of the duplicates. Every blurred text is an exact copy of the one before it.

     

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    digits mobile bug (1).png

      All replies

      • tmo_tim_b

        Re: Bug: Mobile App Showing Multiple Messages

        Hello again hibby50

         

        Thank you again for reaching out to us. Duplicate messages like that are definitely a concern, though I'm glad the other person isn't getting them each time as well. That does help us isolate this to the app. I don't see this listed as  known issue, and I haven't seen it happen myself. Depending on which device you're using, have you cleared the cache and data on the app and/or uninstalled and re-installed the app?