Oh man, that's a shame hearing you're having some troubles with the site. We really want to help you. Is error message showing up somewhere in the password reset process? If so, can you tell us what it says exactly? Please keep us posted on this because we really want to see this through for you.
Hey there! We'd love to know a little more about what's going on when you try to log in so that we can pinpoint the problem for you. Were you able to get back into the site? Please let us know if you still need assistance!