All replies

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  Re: LG K7 Update

  tmo_amanda Jan 7, 2017 9:16 AM (in response to edwardp)

  • Member Since: Oct 4, 2012

  Hey edwardp!

   

  That's a really good question! I'm looking at Software updates: LG K7 too and see what you're talking about. I'll get in touch with our LG contacts to see if I can get any additional info for you along with getting the page updated.
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  Re: LG K7 Update

  tmo_amanda Jan 10, 2017 9:15 AM (in response to edwardp)

  • Member Since: Oct 4, 2012

  Hey edwardp!

   

  I just wanted to wrap back around with you to share the info that I received from our LG contact. The latest software version shown here is correct. T-Mobile hasn't released the update that you're referring to.
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    Re: LG K7 Update

    edwardp Jan 10, 2017 10:33 AM (in response to tmo_amanda)

    • Member Since: Dec 30, 2011

    

     

    Here is the screen showing that recent software update. It came in via About Phone/Update Center/System updates. As you can see, the Software version is K33010j. Feel free to send this image to your contact at LG.
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      Re: LG K7 Update

      tmo_amanda Jan 10, 2017 11:06 AM (in response to edwardp)

      • Member Since: Oct 4, 2012

      Thank you! I will definitely do that. I'm assuming it was an OTA update that you received?
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        Re: LG K7 Update

        edwardp Jan 10, 2017 11:13 AM (in response to tmo_amanda)

        • Member Since: Dec 30, 2011

        Yes, it was an OTA update.
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        Re: LG K7 Update

        kimofy Jan 11, 2017 3:34 PM (in response to tmo_amanda)

        • Member Since: Jan 11, 2017

        I have received the same update a few days ago. I have not installed it because of the massive file size, and would like to know more about the update before installing it. Please let me know what the update contains as soon as you get a reply from your contact. Thanks
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          Re: LG K7 Update

          kimofy Jan 11, 2017 4:14 PM (in response to kimofy)

          • Member Since: Jan 11, 2017

          I just spoke with an LG representative and they said to contact my carrier for information about this update. They also said there are plans to release Android Marshmallow or Nougat soon for this phone.
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            Re: LG K7 Update

            tmo_amanda Jan 12, 2017 3:39 PM (in response to kimofy)

            • Member Since: Oct 4, 2012

            edwardp and kimofy,

             

            Thanks so much for staying on top of this. I'll be sure to update this thread once I receive additional info about the update you both received via OTA on your K7.
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              Re: LG K7 Update

              kimofy Jan 12, 2017 3:42 PM (in response to tmo_amanda)

              • Member Since: Jan 11, 2017

              This might've been a pre marshmallow update, but I'll wait to see what tmo_amanda has to say about it.
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  Re: LG K7 Update

  tmo_amanda Jan 13, 2017 2:06 PM (in response to edwardp)

  • Member Since: Oct 4, 2012

  Great news!

   

  We were able to get the info you were wanting:

   

  VERSION	RELEASE DATE	ENHANCEMENTS	STATUS
  Android 5.1.1 Software version K33010j	December 27, 2016	Google security enhancements Minor bug fixes and software stability improvements	Available December 27, 2016

   

  It's available here if you wanted to look at the full document.
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    Re: LG K7 Update

    kimofy Jan 13, 2017 2:28 PM (in response to tmo_amanda)

    • Member Since: Jan 11, 2017

    Wait, that's all there is to it? No Marshmallow update or anything? I was expecting a bit more from a 415 MB update. If that's all this offers, I won't be updating to it, because space is already tight on an 8 GB ROM
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      Re: LG K7 Update

      tmo_lauren Jan 18, 2017 1:37 PM (in response to kimofy)

      • Member Since: Jul 14, 2011

      No marshmallow as of now, sorry! Keep an eye for more info in the future though!

       

      -Lauren
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  Re: LG K7 Update

  edwardp Feb 1, 2017 5:10 PM (in response to edwardp)

  • Member Since: Dec 30, 2011

  Has anyone reported problems with this particular update?

   

  Since the update, multiple Bluetooth devices will not pair 90% of the time when both Bluetooth in the phone and the device are turned on. I have to manually pair the devices, which should not be necessary.

   

  This didn't occur under the previous update.