After using the web client for a few days, these are my findings on what works and what doesn't work. I believe all these bugs have been previously mentioned in other threads, but I wanted to collect them here and provide my user experience and what I've tried to resolve them.
- The DIGITS web interface looks great. It's nice and clean and looks how I would expect. I like the look and feel and I'm excited to be able to use it at work.
What doesn't work:
- This seems to only happen now on my work computer, and not at home.
- It happens in all browsers on this computer, and clearing the cache does not help.
- This is a big building where T-Mobile cell service is not able to penetrate, so having the DIGITS web client would be a big help.
- I'm not able to do much reconnaissance on the IT infrastructure, firewalls, port blocking etc. because this is a government building and I don't have admin privileges on my computer.
- I can tell you that when I was a Verizon customer, I was able to user Verizon Messages (Verizon's SMS web client) on this same network without a problem.
- I'm able to reach all other websites on this computer on this network. Nothing else is blocked (except Dropbox and bit.ly URLs)
- My T-Mobile phone is turned on and in my car where it gets service. (Although I feel like that shouldn't matter. This should work even when it's off).
- At home, I don't seem to get disconnected nearly as often, though it does happen occasionally and refreshing seems to fix it.
The following issues happen both on my work computer, and at home
Having to re-login and re-register:
- For each session, I not only have to log in with my T-Mobile user/password each time, but I also have to re-register my phone line each time.
- So there are two screens I have to click through to get to the dashboard. First the user/pass, and second the phone number registration.
- From a user perspective, I would expect that the phone number registration should be a one-time thing per-browser. If I want to change this later, I can go to the settings menu.
- I would expect that my T-Mobile credentials are saved with a "Keep Me Logged In" checkbox.
- So each time I re-open the DIGITS web client, I would expect to be taken straight to the dashboard when clicking on my bookmark if this is a computer/browser that I use daily.
- Lastly, I've noticed that refreshing the page while on the dashboard results in a new session, where I have to re-log in and re-register. I would expect that refreshing the page keeps me logged-in and on the dashboard.
Google contacts forgotten:
- Each time I re-login, re-register, and come to the dashboard, my Google contacts are no longer imported.
- My conversations are maintained. But there are no names; just phone numbers.
- I have to go through the process of re-importing my Google contacts every time I bring up the DIGITS web client.
This is the extend of what I have tested.
I have not tested:
- Making phone calls through the DIGITS web client.
- Syncing Microsoft Exchange contacts/calendar items
- The "Voicemail" tab
I will update this thread after testing the above items.
Happy to conduct any experiments to help debug the issues. As I said, the interface looks great and I'm looking forward to being able to use this at work so that I can sent text messages from my desk without having to use 3rd party apps on my phone.