Please help so Dad and son can communicate
My phone: Samsung Galaxy S5
His phone: Samsung Galaxy J7
Both numbers on same T-Mobile account
We are both using the general "Messages" app. No 3rd party app is being used.
My son can receive all my SMS messages. He is getting "delivered" notifications when he replies. But I can't see any of his messages on my phone.
We both text between 5-10 other people daily and have no issues with anyone else.
Under Contacts in his phone, under my profile next to my number is a Green Envelope. All other contacts on his phone have the normal manila colored envelope.
"View Message details" from each message he has tried to send me says the message type is Chat. Messages to other contacts, the message type is "Text message". On my phone, my switches back and forth from Chat to Text without any intervention on my part (regardless how many characters the text is). This happens with known T-Mo/Galaxy users among my contacts. Regardless everyone receives my messages even if message type is Chat or Text.
Even though my son receives my messages, I get an error message when I click to send "Unfortunately Messages has stopped". He is the only receiver that I get an error from.
Anyone can help on this? Which side is the error one (mine or his?) How can we disable Chat and make sure every message is sent SMS?