default camera not focusing

alex183h

    Camera not focusing when on default camera option.

      All replies

      • tmo_marissa

        Re: default camera not focusing

        Hey alex183h!  Sorry to read this - I'd be so bummed if my camera were out of commission.  How long ago did this start?  Is it auto-focusing but not allowing you to operate in manual mode, or neither?  Does it focus when you use other apps to take photos, but just not in the native camera app?  We'd love to help you get to the bottom of it if we can.

         

        - Marissa

        • tmo_marissa

          Re: default camera not focusing

          Hey there, Happy New Year!  Are you still having trouble with your camera's focus function, or were you able to fix this up?  Please let us know how it's going - we're here if you still need assistance!

           

          - Marissa

          • snn555

            Re: default camera not focusing

            Old thread I know but I had my G4 replaced under warranty just this week with a G5 because the G4 is no longer available and I am also having a main camera focusing issue which has yet to be resolved. To update this thread with current information LG says there is no known issues and while it is widespread in other forms and communities thankfully I'm able to return it and try another G5 and hopefully not have the same issue. It seems that it's almost equally balance between users who had the issue after an update vs users that had a hardware issue. LG would not comment outside to say there was no known issues and that it just needed to be sent in for repair. I have yet to find a solid concrete answer that signifies Hardware or software as the cause. And of course this must be overcome by the event at this point being and 2 year old phone. However there are users out there still he on this phone and use it daily or at least attempt to use it daily. The only other more widespread issue was the screen bleed.