That's no good you're having this trouble.
I do want to have this looked at further. I sent you a private message you can get to by logging into this link: https://support.t-mobile.com/inbox
Please reply to that message and I'll have some of my internal folks take a look at this further for you.
This thread was the product of our fantastic collaborators during DIGITS Beta! As many terms have changed and bugs have been exterminated since the Beta launched, the information here may no longer be accurate. If you still have a question, please search our active threads or ask a new question in the DIGITS space!