I was having the same issue with the website going offline when not in use for a short time. I was able to get it to stay up after clicking the check box to stay logon. Once you put your user name and password in the site takes you to a page to activate the lines you want to use. I believe it was on that page just under the lines it had the check box to stay log on or something along those lines.
This is great feedback!
We're working on diagnosis the timeout issue in the browser - if you haven't cleared your cache recently please try that and see if that helps. For some users that has been helping, but not for everyone yet.
Also not sure why it's not playing the whole voicemail message, we'll need to delve into that one.
We can also look at a Chrome App version, I'll make sure we add that to the wish list.
Would also like to add that when I bring in my Google contacts, they are not persistent...as in if i close the app and reload, not only do I have to register the app again, but also have to bring in my Google contacts again
Another issue: When trying to delete text messages in the chrome website metaphor and confirming you do indeed wish to delete these messages, the messages do not delete.
So we have a case where stuff goes away that we wish to stay (contacts and log in) and stuff wont go away (messages) that we wish to go away
Sorry for our delay in returning to this thread!
Thanks for the additional feedback, and please feel free to share any other finds!
It's no worries. I think this app has great potential, but is too broken to really evaluate. I;ll check back in a month or so, and hopefully it will be more in the tweaking stage.
Data restriction needs to be added to "Family Allowances" package!! Although data slows to 2G when used up, that is not enough in today's society where kids use 90% data & 10% talk/text. We would love to be able to "cyber-ground" our teenager by limiting data during certain times of the day or taking away/shutting off her data when necessary. But we still want her to to be able to call & text on her phone to reach us if necessary. I talked to a person in T-Mobile's tech division today who also had a teenager and is facing the same problem where her teenager used 30 GB!! She said she was surprised T-Mobile hasn't done this yet. But there is no way to shut off or limit data on a phone - other than physically taking away the phone. Granted it doesn't cost parents anything if teens use up data or go over, but what kind of lesson is that teaching kids? We need better parental controls accessible to us as parents. Data is the problem with kids now a days & we need assistance being able to control it as parents. AT&T, Sprint & Verizon all include parental controls (including Data control) for FREE! Granted to me it was worth $5 for the Family Allowance but it's only for call, text,& purchases. So it does us no good since our teenager barley talks or texts on her phone. It's all data usage with her. All we can do it put the 'id, teenager, young adult restrictions on our lines for "Surfing".
I think you have some great ideas.
I am not a T-Mo employee, but another community member.
Unfortunately this this a rather old thread and you might get
some more attention if you went to Plans & Services and
started your own topic thread where others might see it better.
Just click on the box marked "Start Your Own Discussion"
You could copy your original reply form here
I suggest making it a question to get more attention and responses. Possibly something like this.
Why can't "Data restriction only" be added to "Family Allowances" package ? ?