Approval to use number going to different lines on account, can't gain access to use DIGITS.

slingblade13

    When I attempt to request access to use my number in DIGITS, it send a text message with link to the other numbers on my account. When I have the message sent to me and validate that I own the number, I am still unable to complete the registration and states "In order to use this application the app requires you to have a virtual line shared with you. You can still use this phone's number and this application on other devices. Please sign into my T-Mobile.comto get additional numbers or grant access to numbers you already have."

     

    When I login, it shows that I now have 3 devices authorized to use my number( I have attempted multiple time) but I still can't gain access to use the application.

     

    How should I proceed?

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