Once logged in on my computer it disconnects and is never able to reconnect

jrulo23

    When I log in on my computer it allows me to do so but then about 20 seconds later it tells me I'm offline and tries to reconnect but never does. I just started with the program yesterday and it work for the first 30 min. However, I could receive texts only. The ones I sent did not go through.

     

    Jason

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