Minor rant + questions! T-mobile store: Not helpful, dismissive of issue, poor communication, not a single apology in sight. Customer service: Marginally more helpful, at least gave a figure of "no more than 20 days" (So... total of a month huh?).
So, my JUMP! insurance doesn't count for anything here. Warranty is out of date but the store are admitting there is a Bootloop problem with this device (and G5?) so they claim they'll replace it, after which I'll trade it in with T-mobile or elsewhere if they take trade-in since T-mobile has not impressed me one bit and LG is a joke to me now. Disgusted with how long this takes and I'd rather they just issue me a different phone than wait for them to fix a manufacturer fault! I've more than half paid this brick off at this point but don't want to pay more for the same faulty bit of junk.
I hear other service providers are handling this particular issue much much faster, as quickly as 2 days.
My question is, should I be paying for a month's service when my phone is bricked? I asked this of the rep and did not get a clear reply!
Since I'll never touch LG again I'm having to hunt for another. Considering switch to the iPhones having gotten tired of laggy Android OS with previous Samsung/LG models. Any suggestions or brand recommendations? Looking for something in the 400 price range, though open to higher (or lower)
Thanks in advance!