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No the user guide did not help.
The link I was sent is:
https://support.t-mobile.com/docs/DOC-27650
When I try to go to this link I get an "access denied" message.
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That is odd. That link takes me to the Note 3 user guide. What was the nature of the phone call you had with tech support? I may be able to find a support article you need.
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The notification line on the phone shows an icon that is not in the user
manual/guide.
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The icon looks like drawing I attached file
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Any progress on this problem? I sent you a drawing of the icon attached to
my last reply. Did you receive that?
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I did not receive anything Can you try clicking the little camera icon in your reply and attaching the image again?
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Rotate ninety degrees right to get proper orientation.
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I am still not getting any images from you. Can you try uploading your image to some image hosting site and then linking it here?
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I put it on Google's Cloud photo share. I also sent you another email from
the Google photo share. I tried iCoud, but couldn't make it work. If you
still haven't gotten it, do you have a FAX number?
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What email address are you sending these messages to? We don't have an email or fax intake here in the support community unfortunately. If you want to upload your picture here http://imgur.com/upload and then reply to this thread with the link that would be best.
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Okay thanks! That is a good drawing! I can easily tell from that drawing that it's the NFC (Near Field Communication) icon. You can find more about this feature using this article and typing "NFC" in the search field.
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Thank you very much for your time and effort. I checked my phone and I had
enabled the NFC function in the settings screen. I did not notice that it
triggered the display of the icon, which I could not find in the manual.
Thank you again! Have a good week.
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Anytime! Glad we could get this figured out for you!
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I sent you a private message which you can check here as well as I want to help you get your username changed to something other than a phone number.
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