this is an imperfect world with typos. even billing. i got v20 4 days ago, AND NOWHERE ON PLANET EXISTS PROOF OF PURCHASE OF IT ANYWHERE. CALLED, CHATTED AND SMOKE SIGNALS. whos got a clue how i got device and activated if no purchase proof.im at the end of caring. just to get stupid promo from lg.how or why is no docs or refrence to paid.
That would either be the receipt of purchase from the store or your purchase email if ordered online. Nothing will say proof of purchase.
paid full price through cs and form payment was credit balance i had on bill. do you think because ordered and got 18th and new bill showed on 19th that either an oversight, or suprise on next bill;.ive owned 4 devices, always proof,but this one. no one gets free phones.and i still have helluva balance yet. I CANT GET TMO to charge me or give proof. all proof is order emails. no mention price. IM SIMPLY TRYING TO DIG A DOC which will suffice for LG PROMO. I GOT IMEI AND ORDER NUMBER,,,,,,,,,,,NOTHING ELSE.
This sounds a bit odd. I know that you have had a few purchases and returned those phones. Typically you pay with a credit or debit card when making phone purchases and these credits are returned to your payment method and not your account when you return a device under buyer's remorse. From what it sounds like, you had a device billed to your account (something that we typically do not do) and when you returned it, you received a credit on your account for the amount that you were original charged and had paid for on your bill. If this newest v20 was also billed to your account to be offset by a credit balance, it is not going to generate the traditional proof of purchase you would get when paying with a credit/debit card as you technically didn't pay anything for the v20 but rather used a bill credit from a previous phone that you returned.
I know this may not be what you want to hear notethis but I don't think there is going to be any proof of purchase receipt for this v20 if it was billed to your account with the plan of having a credit balance covering it.
anyone answers the riddle gets free dinner on me.
It should be in MyT-Mobile iirc. The summary page
Look for Alerts:
then tap on the order and then find the one you are looking for and click more details:
Now you can screenshot that using Windows Snipping tool or something similar
I went EIP and jump in case I decide if I didn't like it as I felt I had to try it for longer than 14 days to get any real feel for the device, but even if you purchased outright it should have details of it here.
therein lies the problem. EVERYTIME I CLICK ALERTS ON ORDERS, AFTER CLICKING,,,,,,,,,,,,A RED SPINNING WHEEL APPEARS AND NEVER STOPS REGARDLESS OF WHAT BROWSERS OR COMPUTERS.
ALL I GET AFTER CLICKING ORDERS
Do you see anything in that box? Don't click on the bottom Alerts and activity. It'll populate everything that been through the account and takes a while depending how much that has been done with it.
i click v20 order only
All it does is load? That's where the receipt is, and that works for every rebate/tradein/promotion I have ever applied to.
asking chat now to fix issue, like last 3 days.
issue is server and acct arent communicating like yours. been this way for while;not my fault. now i get the so called wait forever to get it fixed.
halloween came early.
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