All replies

• 

  Re: Why does T-mobile charging me monthly for iphone that i didnt bought to Tmobile. I got my iphone directly to an Apple store. Need help please!.

  tidbits Oct 23, 2016 12:46 AM (in response to chris.sanchez021)

  • Member Since: Jul 15, 2011

  Sounds like the Apple reps put you on EIP. You have to take it up with the Apple employee that did your transaction.
• 

  Re: Why does T-mobile charging me monthly for iphone that i didnt bought to Tmobile. I got my iphone directly to an Apple store. Need help please!.

  tmo_amanda Oct 29, 2016 10:25 AM (in response to chris.sanchez021)

  • Member Since: Oct 4, 2012

  Heychris.sanchez021!

   

  I agree with tidbits. It sounds like you're on EIP and still being charged for the phone you traded in with the Apple Upgrade program. You're not the first to experience this as I've heard of this happening a time or two. Have you already talked with Apple about this? They need to update everything on their end to close out the billing for the previous iPhone.
• 

  Re: Why does T-mobile charging me monthly for iphone that i didnt bought to Tmobile. I got my iphone directly to an Apple store. Need help please!.

  gregtrio Nov 1, 2016 12:31 AM (in response to chris.sanchez021)

  • Member Since: Oct 27, 2016

  T-Mobile people are lying idiots. You should cancel and use another carrier.