I had a T-Mobile account which was closed because of a past due amount. When it was closed my phone said no service and bill was 400+ that was the last of me using T-Mobile service. Fast forward to now and my mother has received a call from collections saying there's a bill of 2000!
i called to get information on my bill and most of the time they lie saying system will not give them information and they don't know why bill is 2000 only collection agency knows. But actually I spoke to a rep who told me that I was being charged for 3 devices and when I bring it up they then say oh it does show that which shows they are lying.
When I called and spoke to a rep last week they said they submitted a dispute and handset research form. They wouldn't give me any confirmation number so I don't know if they have. I also emailed the CEO and got no response.
i owe money for my phone that I have and can return and my past due service bill that's it I owe money for nothing else I shouldn't be charged for nothing else.
I Told my mother I filed a dispute and handset research form and if they are lying it will only make me seem like I'm lying. The only thing that has happened since then is the bill increased from 2000 to 2167!