Not enough storage space

butlerlt Nov 27, 2017 8:56 PM

Member Since: Sep 27, 2016

I got this phone about a year ago. I started using it just like my last few phones, but one thing has been consistently coming up, and I am not doing anything different. The phone says that I don't have the amount of space on my 16 GB SD card and my phone to take pictures, download apps, and simply use my phone and I can't download a lot of things. I need more space, and I am hardly taking up any

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Re: Not enough storage space

theartiszan Sep 27, 2016 3:09 PM (in response to butlerlt)

Member Since: Jul 15, 2011
You can move your pictures and downloads to the sd card but I don't think that model will let you move applications to the card.
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Re: Not enough storage space

tmo_marissa Oct 3, 2016 10:54 AM (in response to butlerlt)

Member Since: Sep 7, 2016
Hey there butlerlt! Just wanted to touch base and see if you were able to move some items around between your phone & SD card to resolve this. How much available space does your phone say it has right now? You can view your available storage here and also take a look at ways to update the default storage settings and clear some items out! Let me know if that helps or if you still have any questions.

- Marissa
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Re: Not enough storage space

tmo_marissa Oct 9, 2016 11:11 AM (in response to butlerlt)

Member Since: Sep 7, 2016
Hi butlerlt! Just wanted to touch base with you - were those steps helpful? Are you still having trouble with the storage space on your device? Let us know if you need assistance managing it!

- Marissa
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