Hi afleming8729! Do you remember setting up a login for My T-Mobile previously? If you've never done so before, you can create one by clicking "My T-Mobile" on the main page and then "Sign Up". Or if you created one but have forgotten what e-mail you used, you can try entering the 10-digit phone number associated with your hotspot and then clicking "Forgot Password". Does that help? We want to make sure you can get into the site and add data!
Hey there - just wanted to check back in and see if you'd ever been able to log in to MyTMobile and get data added to your hotspot! Are you still having trouble?