google play store has stopped

jdrccl

    I keep getting this message when opening the google play app before it ever opens. Recently updated software never any issue before. LG stylo

      All replies

      • tmo_chris

        Re: google play store has stopped

        Well that is no fun at all! It sounds like your Google Play app is a bit confused after the latest update. Out of curiosity, have you already had a chance to clear the app cache for the Google Play app? If not, you can do so with these steps.

        • aceh

          Re: google play store has stopped

          I'm having the same problem after the recent phone update.  I've tried clearing the cache and data then reboot but problem still exists.

          • vanderlie

            Re: google play store has stopped

            this is the most common error of all time caused by various reasons....Hope you can find solution from this:

             

            credit to problogbooster

            SOLUTION 1: Delete & re-install Google Play & make sure you upgrade your Google Play Services to latest version.

            To get your device working again, you will need to uninstall and reinstall updates to Google Play services.

            1. Go to Settings >> Select Security >> Device administrators >> Deactivate Android Device Manager
            2. Uninstall Google Play services update
            3. Go to Settings >> Application Manager >> All >> Google Play services >> Select Uninstall Updates
            4. If you use an app that requires the latest Google Play services, you’ll get an update prompt and the update may immediately be reinstalled. or else, you can get the Google Play APK
            5. Now again go to Settings >> Select Security >> Device administrators >> ACTIVATE Android Device Manager
            6. Reboot your device.

            SOLUTION 2: Reset Google Play Services cache CACHE & UPDATES

            The Google Play Services app in your phone acts like a framework for all the Google and Google Play apps installed in your phone. So try this;

            1. Go to Settings >> Application Manager >> All >> Google Play Store >> clear cache & uninstall updates.
            2. Reboot device.

            SOLUTION 3: Clear the Google Services Framework cache

            The Google Services Framework system app on your Android device stores information and helps your phone sync with Google servers; and keeps your Google Play Services up and running.

            1. Go to Settings >> Application Manager >> All >> Google Services Framework >> click "Force stop" & tap on the "Clear cache" button.
            2. Reboot device.

            SOLUTION 4: Remove Google account and add it again

            Make sure you have backed you all your data before doing this steps.

            1. Go to Settings >> Accounts >> Google >> Select your email ID >> Click on Remove account.
            2. After again add the Google account. Enter your email address from Gmail and then continue. Your Google account will be added automatically.
            3. Reboot device.

            SOLUTION 5: Reset all app preferences

            1. Go to Settings >> Application Manager >> All >> Menu >> Reset App Preferences
            2. Reboot phone immediately

            If you can't get you phone normally run, visit Android central forums and get the solutions. Hope it work