Not able to make wi- fi calls. Worked previously before IOS updates
Hey Ron! Out of curiosity, are you on the Beta version of 9.4? The only reason I ask is that I am showing 9.3.5 being the latest full release. It's possible that features like WiFi calling which is carrier specific may not work since there is not a supporting carrier update for the Beta versions of iOS.
I switched to 9.3.5. Wi fi calling works at my home. It wouldn't work at a friend's cabin. It worked on that same network last year.
Ahh okay, thanks for clarifying Wi-Fi calling can be tricky as it does depend a lot on the stability of the internet connection. Since this works at your home, we can safely say that the device and OS version are not the culprits. I would be interested to see what specifically is happening when you are attempting to use this on the Wi-Fi at your friend’s cabin.
I was able to receive and send texts and email via wi-fi but wasn't able to make or receive calls.
Interesting! I know that messaging from iPhone to iPhone will use iMessage which bypasses Wi-Fi calling and just use the data from the Wi-Fi network. E-Mail is also going to use the data from the Wi-Fi rather than Wi-Fi calling. Next time you are at your friend's cabin and run into Wi-Fi calling issues, you can check out this support article for some helpful troubleshooting.
Hey just checking in to see if you still need help. Were you able to give the article above a shot? Let us know. Thanks!
I read the article previously and tried some of the suggestions but the wi-fi calling didn’t work.
I won’t be back to this place until later this year. Thanks.
Thanks for giving those steps a try, ronpetrich! I'm sorry they didn't help out much. By the time you get back down to the cabin, there will likely be a new iOS version available. It's possible that the iOS version messed with the WiFi calling a bit but we'll only know for sure if that was the issue once you test it out again. Feel free to update us on the situation when you've tested it out again.
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