I am completely appalled at what happened today.
I had finally decided to ditch ATT due to slow LTE speeds in my area and jump over to T-Mobile and went to do so today. I'm going from an LG G4 to a Note7.
My information was taken for a credit check, which I wasn't at all worried about. My credit isn't excellent, but with all three fico scores in the upper 600s I assumed there wasn't going to be much of an issue, even if a small deposit/down paymentt was needed. Add to that my perfect history with ATT and Verizon and I figured the switch was a done deal.
So then, imagine my surprise when I was told they could finance the phone for $700 down. Seven-hundred.
First of all, I can't imagine why I'd bother because at that point it would make more sense to buy it outright.
Relatively speaking, I paid less down and had a significantly easier time purchasing a new car recently.
I contacted customer service to see if I could figure out why it was so high, and if a mistake might have been made. The representative (who, to his credit, was very nice) informed me that this was indeed correct and unfortunately had no real explanation as to why.
Just as an experiment, I had a Verizon sales clerk see if they could get me approved, and there was no problem at all. No money down, Note7 on their equivalent monthly financing option.
Similarly, I could use my current Next plan with ATT and pay nothing up front.
Why then, does it seem T-Mobile is making it substantially more difficult to switch to them than Verizon?
I'm actually extremely disappointed. I was fully prepared to join "Team Magenta" for the benefits and better coverage in my area. Unfortunately, I'm stuck with the same old Big Two it would seem, as I'm certainly not paying $700+ up-front to go to T-Mobile. Especially not for seemingly no reason.