my laptop shows t-mobile broadbant but does not connect to hotspot z64. do i have to download something to my comouter to make it connect to the wifi. wifi works everywhere else

haileyhan

    my laptop shows T-Mobile broadbant but will not connect to my hotspot z64. this is my first time using the hotspot and I'm bot sure what the problem is? Do I need to download something first before using it? my laptop connects to every other WIFI

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