carvilla

    Hello... I just got my new Samsung Samsung Galaxy J7 and I'm trying to set it up. The sim card will NOT fit in the slot! Please help. I looked up a video on how to insert it but it just will not slide in. I've had MANY Galaxy phones... never had a problem like this before.  I tried the one from my old phone 1st - because it has all my contacts on it, etc. That wouldn't fit. Then I tried the new one - that didn't fit either. They're both the same size.

    I sent that message to T-Mobile's FB messages page and they told me to come here for help... Anyone?  Did they send me the wrong sim card size???

     

    Samsung Galaxy J7 sim slot too small.jpg

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