I bought an LG G5 just over a month ago and love it. I recently noticed a dark shadow in the upper right hand corner of the display and asked for a warranty replacement. I drove to the store two days ago to pick it up, and immediately noticed a sizable in the phone's primer-paint coat near the button you press to release the battery. I'm guessing somebody used a sharp tool to open it and chipped the phone. So I asked for another warranty replacement, which arrived at the store today. I inspected the phone. I made sure the GPS was working correctly and flashed various solid backgrounds in order to check for dead pixels. When I got back to my office, I dimmed the lights to watch a movie, and noticed the back light was bleeding all over the screen. It's an LCD display and I understand some bleeding is to be expected...but this is ridiculous. I'm frustrated. I really like this phone...a lot. But LG's quality control is basically non-existent. I'm miffed at T-Mobile, too, because I don't understand how they can ship a refurbished phone that still has defects. I've asked T-Mobile reps to please note my order so that specifically the screen is tested before my replacement is sent out. I just don't get it.
If you've had a similar problem, what has been the outcome? If I continue to get defective phones, at what point do I give up? Or should I contact LG directly and ask them to fix my phone?