my phone number isn't connected how can I access my account

alcarazalissa@yahoo.com
alcarazalissa@yahoo.com Jan 17, 2017 11:16 PM
  • Member Since: Jul 16, 2016

    I just paid my bill but my phone hasn't been connected for months and the number has been cancelled. I am trying to connect to my account but my phone number isn't linking because of that reason. Is there anyway I can connect my phone online?

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    • 1 Reply
    • Latest reply on Jul 16, 2016 11:02 AM by e2k

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      • e2k

        Re: my phone number isn't connected how can I access my account

        e2k Jul 16, 2016 11:02 AM (in response to alcarazalissa@yahoo.com)
        • Member Since: Jan 7, 2015

        Is this a prepaid or postpaid account? Either way, if your line has been disconnected "for months," you most likely do not have an account. I suggest contacting customer care or T-Force to sort out what happened to your payment, as it is difficult to apply a payment to an account that does not exist. Furthermore, you will probably have to establish a new line of service with a new account.

         

        To contact T-Force

        Go to the Contact Us page and use the Facebook, Twitter or Google Plus link under in the “Social Support” section.