3 Replies Latest reply: Jun 6, 2016 10:42 AM by drnewcomb2 RSS

    Receiving Messages Delayed

      Transferred an iPhone 6 from Verizon to T-Mobile. Messaging is a problem especially group and pictures which are sometimes delayed for days. Tech support, after spending an hour on the phone, said it is a tower issue that would be fixed within 72 hours. That couldn't be the issue as this is an ongoing problem and not dependent on where I'm using my phone.

       

      I see similar threads about this, is there a solution? Do we just keep calling tech support over and over until we get it resolved?