How report dead spot / dead zone to T-mobile


    How do I report a dead spot near my home on the highway to T-mobile?  I read somewhere to fill out a Customer Service Complaint Form but can't find it.

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      • tmo_mike_c

        Re: How report dead spot / dead zone to T-mobile

        Greetings petal522 and thanks for posting.


        That's a bummer to have dead spots especially near your home. Sorry to hear this is happening, but there's a way to get this reported. You can send a message to our T-Force team via the FB or Twitter links below. They can file that Service Complaint for you. Once our filed techs get it, they'll investigate it further. Again, my apologies about this, but thank you for letting us know about this.