lg g3 on tmobile prepaid wont update to marshmellow


    I just got on a tmobile prepaid plan and I downloaded LG's mobile support tool and it says the latest update has been installed, It says the same thing when I update via the phone.  Its a unlocked at and t phone.  Do prepaid phones get the same updates?  everything else is working.  It has lollipop now.  Anyone else have this issue? thanks

      All replies