Text messages coming in as email addresses

kennetht Jan 18, 2017 1:04 AM

Member Since: Aug 2, 2011

Lately I have been receiving text messages from friends as email addresses.

For example, a friend of mine (who I have their contact information saved in my Google account) texted me and it came up as *********@tmomail.net instead of as his name that I have him saved as in my Google contacts.

This has been happening for many of my friends. I can not make sense of this, and have no idea why it is doing this. Has anyone else experienced this? And if so, is there a fix?

Even when I go to his name in my contacts on my phone, and then compose a new message to him, and send it, it then appears in my messages app as the email address, and not his name. So weird...

***edited personal info Mike C.***

All replies

Re: Text messages coming in as email addresses

tmo_mike_c Jun 5, 2016 6:13 PM (in response to kennetht)

Member Since: Jun 25, 2012
That's strange this is happening with multiple people kennetht. Normally this'll happen if the other personal is intentionally sending an email. Do you notice it coming in with an attachment or does it only have plain text? Also, are they using some 3rd party messaging app or the pre-installed app?
Like Show 0 Likes(0)

Actions
- Re: Text messages coming in as email addresses
  
  kennetht Jun 28, 2016 7:37 AM (in response to tmo_mike_c)
  
  Member Since: Aug 2, 2011
  
  it only has plain text in it, and from what I have collected, everyone is using their phones pre-installed app. this is happening not only to me on my end, but happening to them on their end as well.
  
  Like Show 0 Likes(0)
  
  Actions
  - Re: Text messages coming in as email addresses
    
    tmo_mike_c Jun 29, 2016 11:19 AM (in response to kennetht)
    
    Member Since: Jun 25, 2012
    
    Interesting. Have you tried typing in the number manually then giving it another shot? I'd just like to see if that makes a difference. Thanks.
    
    Like Show 0 Likes(0)
    
    Actions
    - Re: Text messages coming in as email addresses
      
      kennetht Jun 30, 2016 10:57 AM (in response to tmo_mike_c)
      
      Member Since: Aug 2, 2011
      
      just tried it, does not do anything. once i hit send, it reverts to the number and then the @tmomail.net
      
      Like Show 0 Likes(0)
      
      Actions
      - Re: Text messages coming in as email addresses
        
        tmo_mike_c Jun 30, 2016 3:49 PM (in response to kennetht)
        
        Member Since: Jun 25, 2012
        
        Have you tried the Force Stop and Clear cache options on the messaging app?
        
        Like Show 0 Likes(0)
        
        Actions

Go to original post Log in to reply