We've gone ahead and reached out to some of our business partners trying to see if we can find a solution for this!
Hopefully I will have more to report back soon.
Aaaand I got a response sooner than expected.
Can you please provide me your build number, Android OS version, and the exact error received. If you respond with that, I'll also be sending you a private message to collect IMEI!
Build number: MRA58K
"Searching for gps" - continually. Occaisionally it locks but it only lasts a minute or so and back to Searching.
GPS signal lost.
My son's has the same build number as above and it is doing the same thing with gps. It also has problems sending texts, which will hang for hours and not send. Restarting the phone does not fix it. Factory resetting it did not fix it.
OTOH, I have the same phone and mine does NONE of those things. Very strange, but the GPS on his phone is completely unusable and the txting is so random as to be very difficult to use. On mine it works fine.