My apologies about this jimski64. We definitely want to help you as best as we can. Can you try turning off the iPad and removing the SIM card? Once you place it back it and turn it on, make sure it's got signal and give it another shot.
If you have access to FB or Twitter, you can give our T-Force team a shot at fixing this. They are an awesome group of T-Mobile experts that help through social media 24/7. T-Force can review the account and do more thorough troubleshooting to get that data working on your iPad again. You can reach them through our Contact Us page.
iI've tried a dozen times to reach someone using the numbers on the contact page only to get disconnected. Is there an email address where I can send an email to? No one from tmobile has called me back after the disconnection.
I've tried the sim removal and reset. How do I reach someone who is at tomblike who will follow up on resolving the problem?
I don't use Facebook or twitter. One should not have to tweet or use Facebook to get customer service.
I am going to go ahead and send you a PM Please check your inbox!