All replies
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Re: Never recieved the OTA (Marshmallow) LG G3
sozikillyouz May 5, 2016 7:47 AM (in response to trea.w)- Member Since: Apr 25, 2016
Neither have I! Dunno what's up with that. You could either use the LGUP tool or root and flash the update via twrp (which is what I did last night caus I was not any where near a computer).
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Re: Never recieved the OTA (Marshmallow) LG G3
rozalinda May 7, 2016 9:12 AM (in response to trea.w)- Member Since: Apr 2, 2015
Mine also doesn't receive it. There are several issues after lollipop update with T-Mobile LG G3 and some folks mentioned that worth to try factory reset. Let us know if it's related to this marshmallow issue too. I wouldn't do factory reset if it's useless, that's a headache.
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Re: Never recieved the OTA (Marshmallow) LG G3
trea.w May 7, 2016 9:50 AM (in response to rozalinda)- Member Since: May 4, 2016
I was wondering if a factory reset would work because I'm starting to think
I may never receive Marshmallow
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Re: Never recieved the OTA (Marshmallow) LG G3
stevetjr May 7, 2016 11:29 AM (in response to trea.w)- Member Since: May 20, 2012
Manufacturers tend to stagger the OTA updates so the servers don't get hit all at once and for those that want it right away you can just get it with the manufacturers tool for doing it via computer.
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Re: Never recieved the OTA (Marshmallow) LG G3
rozalinda May 7, 2016 3:02 PM (in response to stevetjr)- Member Since: Apr 2, 2015
Thanks stevetjr,
there really is an update through LG PC Suite. I'll make a factory reset before update just in case.
Let me note that there was an older version of LG PC Suite and also of the LG Universal Mobile Drivers when I downloaded them directly from G3 page instead of the main Software page so just make sure the newest version is what you're downloading.
Obviously, Windows also made an incompatibility mistake without any notice related to LGE Mobile USB Composite Device under Universal Serial bus controllers (in device manager). There wasn't any possibility to choose MTP option under USB connection. So after install the newest LG Universal Mobile Drivers I just erase this device than when I reconnect my phone that worked. Although the PC Suite notified me about the newest USB driver also "not perfect" and I just allow the software to install an other "perfect" one and that's worked for PC Suite. I just so @#$%... because of this huge friendship between awesome manufacturers, operation systems, service providers.
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Re: Never recieved the OTA (Marshmallow) LG G3
almemars May 7, 2016 4:37 PM (in response to stevetjr)- Member Since: Jun 8, 2015
Except it doesn't work.
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Re: Never recieved the OTA (Marshmallow) LG G3
rozalinda May 7, 2016 7:45 PM (in response to almemars)- Member Since: Apr 2, 2015
I forgot to mention that LG PC Suite doesn't update the phone if there are disabled system apps. So must have to enable all system app first to update.
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Re: Never recieved the OTA (Marshmallow) LG G3
trea.w May 7, 2016 8:13 PM (in response to rozalinda)- Member Since: May 4, 2016
Nothing works. Phone still says it's up to date.. 5.0.1 still running. I've
come to accept the fact that im not getting Marshmallow
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Re: Never recieved the OTA (Marshmallow) LG G3
almemars May 9, 2016 9:19 AM (in response to rozalinda)- Member Since: Jun 8, 2015
"Cannot run upgrade, check phone status and retry" That was after a factory reset. I will give this phone till Wednesday to update on its own. If it fails to do so, I am cancelling my service and moving on.
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Re: Never recieved the OTA (Marshmallow) LG G3
trea.w May 9, 2016 8:12 PM (in response to almemars)- Member Since: May 4, 2016
I've tried it all .. Still no OTA update phone still stuck on 5.0.1
It's so frustrating
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Re: Never recieved the OTA (Marshmallow) LG G3
rozalinda May 7, 2016 9:39 AM (in response to trea.w)- Member Since: Apr 2, 2015
Let me note related to my previously post that the several issues are:
- No data after wifi turned off
- LG G3 keeps restarting by itself
- Wifi calling not working
- etc
and actually my phone has all of these issues and mainly this is why so urgent the upgrade for my phone.