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Hey rbryinc.
I've seen this phone the phone is plugged into the charger. Is it showing this even when it's not connected?
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Sorry, but I really have no idea what you are talking about
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Does this message show when your phone is not plugged into the charger? I've seen this message too but only when the phone is plugged in.
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always
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If you go to Battery Usage > More > Optimize batter usage then toggle the drop down menu to All apps, does it still show that message?
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yep
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Hmm, this is really unique. Can you switch the phone to Safe Mode and see if it shows the usage? Safe mode: Samsung Galaxy S7 edge (G935T)
I'll continue working with Samsung in the meantime. This is a one-off that we'll need to dig into further. Let me know what happens after change it to safe mode. I'll reply back with any new info I get.
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I erased the cache the hard way, rebooted and now it shows the info, really should not be a need to do this on not only a brand new phone but one that is suppose to be the greatest phone in the history of phones :-)
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Yeah, the whole "Cache Wipe" song and dance is something that's good to do after you've used the phone for a bit. It's a little surprising if you need to do it after having it a short while. Still, it's a good step to keep in your bag of tricks. I'm just glad to hear The Greatest Phone is now living up to it's name. Thanks for keeping me posted.
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