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  Re: I just activated my T-Mobile 4G Mobile Hotspot today, and it only grasps an "E" connection. I haven't had a 4G connection yet, which is concerning because I paid for a 4G plan. Does anyone know how to fix this?

  tmo_mike_c Apr 3, 2016 8:08 AM (in response to picnic1999)

  • Member Since: Jun 25, 2012

  We definitely want you to take advantage of our 4G connection picnic1999. I suggest starting with steps on our Mobile hotspot issues page. It'll walk you through some common steps that can help with your connection.