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I just activated my T-Mobile 4G Mobile Hotspot today, but it only grasps an "E" connection. I haven't had a 4G connection on the hotspot yet, which is concerning because I paid for a 4G plan. Does anyone know why this is happening, or how to fix this?
We definitely want you to take advantage of our 4G connection picnic1999. I suggest starting with steps on our Mobile hotspot (stand-alone device) troubleshooting page. It'll walk you through some common steps that can help with your connection.