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I think some more information is needed to properly troubleshoot this. Such as which network you are trying to use (Mobile, or WiFi?), as well as whether you can connect to any websites (such as google.com) or if it is totally failing across the board.
If it is a WiFi network, does the phone show as connected in your WiFi settings? How does the signal strength look? Weak? Strong?
Do you have any open networks in your area that you can test alternatively?
Same with mobile, 4g
Also if this is an intermittent or seemingly random occurrence, you can check the signal strength at those times to see if there is some wireless interference happening (more common than you may expect in dense neighborhoods) as a lot of people have WiFi routers in their homes and most run on competing channels.
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I am connected to both wifi and 4G LTE. I don't turn either off. However it
happen on both. If I'm connected to wifi or I leave work or my house and
just in 4G doesn't matter.
As far as websites it does connect to websites without a problem really.
It's mainly anything having to do with Samsung types services that are on
the phone or come pre-installed on the phone.
Signal strength is not a problem as at work there are access points every
10 feet or so so that we do not lose connectivity and my home one I am
never that far away from and keep a pretty good signal to.
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Another thing that you can try (since you mention it is mostly Samsung services) is go into Settings -> Applications -> Application Manager
Then tap on "More" and "Show system applications"
Find a service called Bluetooth Share, go ahead and Force Stop it, and then clear Data and Cache of the app.
This was a little known issue with the S6 Edge, and it may have carried over to the S7 Edge as well
Make sure you have Bluetooth turned off before you do this.
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Hey joshmcc1982 I understand that frustration and I'd like to help. For your Wi-Fi, have you tested other devices to see if they can access the internet when their connected? This will help us determine if this is coming form the Wi-Fi network itself.
If you're just connected to T-Mobile's network and the Wi-Fi is off, I suggest checking the APN settings to make sure they are correct. You can use the link below as a guide.
Once these settings are correct, restart the device so it can reconnect to T-Mobile's network and give it another shot.
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Okay so as an update... I factory data reset my phone and was able to recover contacts... Still after multiple tries but I got it. However, the problem is still there with CNN and Yahoo.
My wifes Note 5 has no problem on our WiFi and neither does my computer or iPad. All other sites and apps are working on my phone in fact, just not these.
I tried all suggestions that have been suggested as well. Not quite sure what to do...
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I've been researching this issue more, and there is one other possible cause due to the battery optimization setting. To try it out, go to:
Settings -> Battery -> Battery Usage
Then click "More" on the top right, and choose "Optimize battery usage", then select All applications from the list and proceed to turn off the optimization on any apps that you are experiencing connection issues with.
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