Hello, I have an iphone 5 and with tmobile. I am having problem with dropped calls even when i have 2 and 3 bars. Has anyone else experienced this or have any suggestions as to what I can do.

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  Re: Hello, I have an iphone 5 and with tmobile. I am having problem with dropped calls even when i have 2 and 3 bars. Has anyone else experienced this or have any suggestions as to what I can do.

  tmo_lauren Mar 29, 2016 10:41 AM (in response to cajun60)

  • Member Since: Jul 14, 2011

  Greetings!

   

  Does this seem to be happening somewhere specific, or anywhere you travel?

   

  -Lauren
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  Re: Hello, I have an iphone 5 and with tmobile. I am having problem with dropped calls even when i have 2 and 3 bars. Has anyone else experienced this or have any suggestions as to what I can do.

  tmo_mike_c Apr 4, 2016 11:02 AM (in response to cajun60)

  • Member Since: Jun 25, 2012

  Hi there.

   

  I suggest taking a look at the link below. It has some steps you can try and an escalation path if you need more assistance.

   

  https://support.t-mobile.com/docs/DOC-4120#subhead8