Cannot play video. Please try again later. Error


    I was checking out the gallery on my wife's phone just today and could not play any of the videos from her gallery. The video files are saved to her 16gig micro sd card, which is nearly full. Other videos from downloads on the SD will play correctly but videos from her gallery will prompt an error message "cannot play video. please try again later. I am on the latest OS update Android M. I have powered off the phone, wipe cache, removed and reinstalled the sd card. No luck as of yet, this is a major issue and I don't want to have to master reset the phone. Please some help here!

      All replies