restrada2015

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      • smplyunprdctble

        Re: how to cancel family where app?

        FamilyWhere app

         

        Canceling the subscription

        From your mobile device:

        1. Go to My T-Mobile and log in to your account.
        2. Select the menu in the top right corner.
        3. Click Benefits, then FamilyWhere, and then Manage.
        4. Click Settings, then Help.
        5. Under My Settings, select Unsubscribe.
        6. Click Unsubscribe from T-Mobile FamilyWhere and confirm by clicking Unsubscribe again.

        From your computer:

        1. Open the Familywhere app and tap the menu icon.
        2. Tap My Settings, then Cancel Account.
        3. Review the cancellation information and tap OK.
        4. Review the final instructions.