Hi I have a nexus 5 and my wife has an iPhone 5s. We are both on the same family plan. When she arrived she got coverage pretty much immediately. However my phone did not register with any carrier here? This is the first time we brought our phones here since we just found out about the free data and text international roaming. Please help. Thank you!
Are there any specific settings I need to change on my phone? Thanks!
Still no answer? It has been 4 days already...
Bumping threads puts them at the bottom of the line with the Community Moderators (T-Mobile employees).
It appears the general folks in the community don't have any immediate suggestions (whether it be because you posted in a device-specific forum that some folks may not be watching, or that there's no ideas).
The answer T-Mobile would give is that they'll need to dig deeper and to contact T-Force on Social Media to help figure out what's up - Contact Us
Do you have roaming enabled on your device? Have you been able to find a resolution to this?
Thanks for getting back to me, and yes I did have data roaming turned on.
Sent from Outlook Mobile
Similar issue. I am using HTC One. I was able to get free 2G data coverage in Taiwan last year but not this year. Anyone know why?
Only Texts and phone call are working properly here.
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