1 Reply Latest reply: Mar 10, 2016 11:57 AM by tmo_mike_c RSS

    Cannot make calls

    bbalch22

      Just in the last few days, my phone has stopped being able to make calls, though I have full bars and texting/data works fine. When I try to make a call, it will just hang for a minute or so, then drop. I cannot hear a call tone or anything. Why is this happening?

        • 1. Re: Cannot make calls
          tmo_mike_c

          Hmm that's weird bbalch22 but I'd like to help.

           

          If you're Wi-Fi calling feature is turned on, can you turn it off and retest? You should try powering the off phone and removing then re-seating the sim card. Another step you should try is calling a different number and even dialing the number manually to see if the call goes through.