When trying to video call some on my Galaxy S6 edge, I get a error message that says, "This video call has ended. a network error has occurred. " I also realized there is no VoLTE option in my call settings or anywhere else in my phone. My phone has the latest update so I'm not sure what the problem is. What should I do?
I have some thoughts on this kbarrett89. Does the other caller have a compatible phone to use the T-Mobile Video Calling? Can you check for the VoLTE settings by going to Phone > More > Settings > Voice over LTE settings to see if the option is there?